Vinted Members Express Displeasure Over Sizing Modifications
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with similar services.
It has advised users to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change to its shipping options after backlash from users.
